Reference

Terms That Cover How We Work Together

These terms set out what you agree to when you open and use a gcs108 account — from how deposits via DANA, OVO, and GoPay are handled to how we manage access in regions where local law permits.

Account EligibilityWallet & Payment RulesAccess by Local LawAccount Suspension PolicyContact & Dispute Path
gcs108 Terms That Cover How We Work Together
REACH OUR TEAM

How to Contact Us About These Terms

If you have a question about how a specific clause applies to your account, or you want to raise a dispute about a transaction, our support team handles terms-related queries directly. Players in Jakarta and Surabaya can reach us through the same channels — there is no regional queue.

Live Chat Open the chat widget from any page on gcs108 to speak with a support agent about account terms or transaction queries.
Email Support Send a detailed message to our support address for written records of your query — useful for formal disputes or account review requests.
Help Centre Our help centre covers common terms questions, wallet verification steps, and account suspension appeals in one place.
HOW WE HANDLE IT

Account Security and Your Data Under These Terms

We hold account data only for as long as your account remains active or as required under applicable law. You can request a copy of the data we hold on your account, or ask us to close your account, by contacting support directly. Account security is your shared responsibility — keep your login credentials private and notify us immediately if you suspect unauthorised access.

Data Retention

We keep your account and transaction records for the period required by applicable regulations, then delete or anonymise them on a rolling schedule.

Cookie Use

We use session cookies to keep you logged in across your mobile browser and desktop — no tracking cookies are placed without your consent.

Account Security

Login sessions are protected with encrypted tokens. If you log in from a new device, a verification step confirms it is you before access is granted.

Change Requests

To update your registered wallet — for example switching from OVO to DANA — submit a request through support with your account verification details.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — from wallet rules to what happens if your account is reviewed.

No. Deposits must come from a wallet registered in your own name. Third-party wallet payments are flagged during verification and the funds will be held pending review.

We may suspend or permanently close accounts that breach these terms. You will be notified by email, and you can appeal the decision through our support team within 14 days.

Contact our support team directly and request a data export. We will verify your identity first, then send the relevant account and transaction records to your registered email.

We update terms periodically and notify active account holders by email before changes take effect. Continuing to use your account after the effective date means you accept the updated terms.

Access depends on local law and the region you are in. We do not confirm availability in specific areas — check whether online wagering is permitted under the laws that apply to you.

Send a closure request through live chat or email support. We will process it after confirming your identity and settling any pending wallet transactions via DANA, OVO, or GoPay.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.